We use cookies to make our website easier for you to use and to give you a personalised experience. Cookies are small text files that are temporarily saved on your computer, mobile or tablet. When you accept cookies, you consent to the setting and use of cookies. You can choose to only accept some categories of cookies.
Cookies are small text files of letters and numbers that are saved on your computer, mobile or tablet when you visit a website that uses cookies. They can be used to track the pages you visit on the website, save the information you enter, or remember your preferences such as language settings. Some cookies are saved on your computer, mobile or tablet throughout your visit to our site. Other cookies are saved for a limited time.
Cookies are needed to enable us to make our digital services, such as the internet bank, easier for you to use, to get information on how visitors use our site, and to improve the service we offer you. They are also used for our marketing, and information can then be shared with external parties – companies we cooperate with.
In some cases, the use of cookies means that we process your personal data. All processing of personal data is in accordance with our principles of processing personal data.
We use three different categories of cookies. You can accept all cookies or certain categories. When you accept a category, you accept all cookies in that category. You can always change and delete cookies from your browser.
Necessary for the website to work smoothly and securely and cannot be deselected. Enable important functions such as login and language settings.
Required in order for functions and customisation to work. Help us understand how the website is used so that we can improve it. The information is aggregated for all users and can never be linked to you.
Added by our partners and may affect content and ads you see on other websites.
When you are logged in to the internet bank, we use cookies to allow the web server (the bank) to distinguish between different users. The cookie contains your identity and is stored on your computer, mobile or tablet for as long as you are connected to the internet bank. When you log out, it disappears. To use the internet bank you need to allow necessary cookies.
We need your consent to use cookies. You consent by accepting cookies or categories of cookies in the cookie banner that appears when you visit the site. Necessary cookies need to be accepted for some services to work.
In order to show the content on our site and for you to be able to log in to the internet bank, so-called necessary cookies will be saved on your computer, mobile or tablet throughout your visit to the website, or for a limited time. Read more about different cookies and how they are used under "What categories of cookies do we use?".
If you want to, you can delete cookies through the settings on your browser. Please note that the internet bank will not work if you block or remove all cookies. Blocking or removing cookies may also affect the rest of our site and how it works for you. Please note that the necessary cookies are needed to show content on the website and for you to be able to log in to the internet bank.
Below you can find detailed information on our cookies and how we use them.
| Vendor | Cookie | Description | Expires |
|---|---|---|---|
| System | JSESSIONID | User session identifier. | After session |
| System | SWBTC | TDE cookie to enable logging. | 5 years |
| System | campaign | Anti-fraud cookie. | After session |
| System | dsid | Cookie to prevent cross-site request forgery (CSRF) | After session |
| Load balancer | wcm | Cookie wcm is to keep users state referred as Cookie persistence to ensure that requests from the same client are directed to the same pool member after the BIG-IP system initially load-balances them. If the same pool member is not available, the system makes a new load balancing decision. Cookie is necessary to ensure sites performance. | After session |
| Load balancer | TS | ASM systems cookie to enforce security policies. The BIG-IP ASM system validates these cookies returned from clients to ensure that the cookies are not modified. | |
| Tutorial | tutorial-state-full-tutorial-state | Determines if the turtorial has been presented and dismissed by the user | |
| Tutorial | tutorial-state-main.payments-and-transfers | Determines if the turtorial has been presented and dismissed by the user | |
| Tutorial | tutorial-state-main.loan | Determines if the turtorial has been presented and dismissed by the user | |
| Tutorial | tutorial-state-main.accounts-and-cards | Determines if the turtorial has been presented and dismissed by the user | |
| Tutorial | tutorial-state-main.savings-investments.my-holdings | Determines if the turtorial has been presented and dismissed by the user | |
| System | user-preferred-language | Used to present the login page in the right user choose language | |
| System | user-preferred-login-method-id | This cookie is set during every login to retain the customer's choice of login method. | |
| Tutorial | _DEVICEID | Used for unique device identification. | |
| Tutorial | _DEVICE_ID | Used for unique device identification. | |
| Tutorial | _EL_TOKEN | Data for Easy Login - generated easy login id, method, masked user id | |
| Tutorial | _LAST_KNOWN_CUSTOMER_TARGET | Used to lazy load private/corporate app bundle | |
| System | postLoginRedirectUrl | Back from OLD IB | |
| System | lang | Used in order to save information in which language content has to be shown. | |
| System | COOKIE_CONSENT | Cookie stores information whether allowed cookies in your browser. | 1 year |
| System | BIGipServer | Used to distribute traffic to the web site on several servers in order to optimise response times. | After session |
| System | identification_login_preference | The purpose of this cookie is to save selected login preference when user is performing login into internet bank. For example when user clicks save my choice and clicks to login into NIB we want to save this option into cookies so that on the next login user would be immediately logged in into NIB. | 1 month |
| SiteSpect | SSLB | This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. | 2 years |
| SiteSpect | NSSLB | This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. | 2 years |
| Local Storage | fdpTutorial | Determines if the internet bank tutorial has been completed by the visitor. | Delete in the browser |
| Session Storage | skipKYC | Stores information to prevent the DKYC application to run again when visitor has answered. | After session |
| Local Storage | unauth-bank-id | Keeps track of whether our logo should be shown to visitor after logout. | Delete in the browser |
| System | INACTIVITY_VIOLATION_INDICATOR | Value that is stored to make it possible to allow longer durations of user inactivity for certain views in the internet bank. | After session |
| System | x-user | User session identifier. | After session |
| System | x-profile | User session identifier. | After session |
| System | APPID | Used for unique device identification. | After session |
| System | DEVICEID | Used for unique device identification. | After session |
| System | x-profile | User session identifier. | Session |
| System | x-user | User session identifier. | Session |
| Vendor | Cookie | Description | Expires |
|---|---|---|---|
| NID | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | 20 years | |
| ANID | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | 1 year | |
| DV | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | 1 day | |
| 1P_JAR | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | 1 month | |
| reCAPTCHA* | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | ||
| CONSENT | Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). | 20 years | |
| Feedback widget | isCashflowFeedbackWidgetSeen | Property that defines if user already seen customer feedback widget. if no - widget is shown after 60 seconds so that user has time to click around in the cashflow functionality. | |
| Feedback widget | account_page_display | To display feedback widget only after second visit of the account page. | Delete in browser |
| App banner | SMART_APP_BANNER | Cookie to save preferences on smart app banner which redirects to app store (iOS and Android) if chosen then it is not displayed for 30 days in public sites. | 1 month |
| SiteSpect | SSID | Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. | 1 year |
| SiteSpect | NSSID | Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. | 1 year |
| SiteSpect | SSSC | Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. | After session |
| SiteSpect | NSSSC | Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. | After session |
| SiteSpect | SSRT | Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. | 1 year |
| SiteSpect | NSSRT | Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. | 1 year |
| SiteSpect | SSPV | Purpose of this cookie is to enable prieview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. | 1 year |
| SiteSpect | NSSPV | Purpose of this cookie is to enable prieview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. | 1 year |
| SiteSpect | SSOD | Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. | 1 year |
| SiteSpect | NSSOD | Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. | 1 year |
| Youtube | APISID | Youtube’s cookies provide videos that we embed and present to the users. | From 6 months to 10 years. |
| Youtube | SSID | Enables Google to collect user information for videos hosted by Youtube. | 2 years |
| Youtube | HSID | Enables Google to collect user information for videos hosted by Youtube. | 2 years |
| Youtube | LOGIN_INFO | This cookie is used to play Youtube videos embedded on the website. | From 6 months to 10 years. |
| Youtube | PREF | This cookie is used to play Youtube videos embedded on the website. | From 6 months to 10 years. |
| Youtube | SAPISID | This cookie is used to play Youtube videos embedded on the website. | From 6 months to 10 years. |
| Youtube | VISITOR_INFO1_LIVE | An embedded Youtube-video collects visitor information and adjusted preferred settings. | From 6 months to 10 years. |
| Youtube | YSC | An embedded Youtube-video collects visitor information and adjusted preferred settings. | After session |
| Youtube | CONSENT | Consent cookie for Youtube service | 18 years |
| Nuance | LSCACHE-inqState_10006335 | Information about customer actions for ETL events (Extract, Transform & Load – process of logging data used for reporting). Example: count of chats on site, page markers, count of assisted, etc. | |
| Nuance | _DEVICEID | Used for unique device identification. | |
| Nuance | inqState_10006335 | Information about customer actions for ETL events (Extract, Transform & Load – process of logging data used for reporting). Example: count of chats on site, page markers, count of assisted, etc. | |
| Nuance | LSCACHE-inqVital_10006335 | Repository for data to retain chat over many sessions. Data is vital to metrics and measurement over sites and pages the client may have. | |
| Nuance | inqVital_10006335 | Repository for data to retain chat over many sessions. Data is vital to metrics and measurement over sites and pages the client may have. | After session |
| Nuance | inqSession_10006335 | Hold data for active chat and “Nuance Session” data (not a browser session but measure of customer loyalty and interaction and data kept for that purpose) | After session |
| Nuance | inqPc | Holds data for active chat | After session |
| Nuance | LSCACHE-inqSession_10006335 | Session data for current chat. The information stored in this cookie can be used to drive the business rules and to restore chat (e.g. after page reload). Most part of the data is deleted when chat is closed. | After session |
| Nuance | LSCACHE-inqCA_10006335 | Chat activity flag, required for restoring functionality of web chat if (during a chat engagement) the user reloads the page, navigates to a new page within the site or leaves the site and returns before the session timeout | After session |
| Nuance | inqCA_10006335 | Chat activity flag, required for restoring functionality of web chat if (during a chat engagement) the user reloads the page, navigates to a new page within the site or leaves the site and returns before the session timeout | After session |
| Nuance | LSCACHE-tcSrv_10006335 | A survey show flag required to show whether the post chat survey used for web chat have been presented to the user. | After session |
| Nuance | tcSrv_10006335 | A survey show flag required to show whether the post chat survey used for web chat have been presented to the user. | |
| Nuance | nuance-acif-10006335 | Holds data for active chat. | |
| Nuance | _gat_ninaTracker | Tracking data for Nina Virtual Assistant. | After session |
| Nuance | sinqCA | Used by Nuance digital engagement platform for the Virtual Assistant chat functionality. | |
| Nuance | nuance-tab-id | Used by Nuance digital engagement platform for the Virtual Assistant chat functionality. | |
| Nuance | VACACHE-SID_ | Used to tell whether the user is starting a new Virtual Assistant chat session or just coming back (e.g. page refresh). | |
| Nuance | inqLT_10006335 | It will be created after unload page with active chat. This is the time of the last page unload. Timestamp of page unloading. | |
| Nuance | Nina-nina-popin-persist | Nuance collects identifying information for the Nina Virtual assistant. | 1 month |
| Nuance | Nina-nina-popin-session | Nuance remembers if you have opened the Nina Virtual assistant and keeps it in the same state when switching pages on our site. | After session |
| Nuance | Nina-swedbank-block-session | Persist the session ID so that a user can come back to the page (within a given time period) and their chats can be linked. (available for older VA version) | After session |
| Nuance | Nina-swedbank-block-persist | Persist the session ID so that a user can come back to the page (within a given time period) and their chats can be linked. (available for older VA version) | 1 month |
| Nuance | va-last-read-message-time | It stores timestamp of last time user has read the chat and is needed for managing notification counter of incoming messages that user has not read when the chat is minimized. | After session |
| System | user-preferred-login-on-same-device | This cookie is set during every login to retain the customer's choice of whether to log in using a Mobile BankID on the same or different device. | Delete in the browser |
| AppDynamics | allow_bt_cookie | Allow to set Backend correlation cookies | 1 year |
| Adobe Analytics | AMCVS_ | Adobe Analytics cookie, shows if Analytics are enabled. | After session |
| Adobe Analytics | s_ifs | Session based cookie for keeping track of our “analytics cookies synchronize function” between our internal domains to be run once per session. This is just to saving server calls to our internet bank server. Savingsbank public page and login page use two different domains. So we use a cookie passer between the two domains to make sure it’s the same user going between public and ib. It’s our own solution and I just making sure that we only trigger it once to offload our servers. If removed this cookie but then we will trigger this iframe function on every page. The loaded cookie check to only sync once per session to save server calls to internet bank server. It’s for server performance purpose. | After session |
| Adobe | s_cc | Adobe Site Catalyst cookie, determines if cookies enabled in the browser. | After session |
| Internal Tracking | AMCV_ | Adobe Analytics marketing cloud ID cookie, tracks if the same device is using the site. | 2 years |
| Adobe | s_vi | Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp | 2 years |
| Adobe | s_vi_vx60gx60x60 | Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp | 2 years |
| AppDynamics | ADRUM | Written by the JavaScript Agent, this cookie contains the referral page URL and some timing information to assist gathering First Byte Time for some browser types. When the agent loads on the subsequent page, it reads the information and then deletes the cookie. If there is no agent on that page, the cookie is deleted when the browser is closed. For privacy purposes, the URL of the referral page is hashed. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BT | Written by the server-side agent when the page is served from an instrumented server. These cookies help correlate browser data with related server-side performance data. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BTa | Contains the backend transaction ID as well as timing info and is used to correlates end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BTg | Contains the backend transaction ID and is used as an alternative method to correlate end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BT[1-5] | Contains the business transaction numbers as well as timing and error info for the first five business transactions, such as ADRUM_BT1, ADRUM_BT2, etc. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BTs | Contains a link from a browser snapshot to a server snapshot. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| AppDynamics | ADRUM_BTh | Only written if there was a server-side error. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. | |
| Glassbox | _cls_s | Used to improve the user experience and helps us understand and analyse the activity on our websites. | After session |
| Glassbox | _cls_v | Used to improve the user experience and helps us understand and analyse the activity on our websites. | After session |
| Glassbox | Bc | This cookie allows recording of user sessions across subdomains. | After session |
| AppDynamics | ADRUM_CLIENTINFO | Contains a sequence ID that is used to stitch together sessions. | 20 years |
| AppDynamics | ADRUM_AGENT_INFO | Contains a GUID that identifies the domain from which the page that loaded adrum.js originated, along with the version. | 20 years |
| AppDynamics | ADRUM_XD_AGENT_INFO | Used instead of the ADRUM_AGENT_INFO when cross-domain sessions are enabled. Contains a GUID and a time-to-live that is used to expire the entry, by default a week after being set. The browser does not remove the entry, but after the TTL, the agent will no longer reference the GUID. | 1 week |
| AppDynamics | ADRUM_XD_AGENT_ID | A GUID that identifies the server (a CDN) that hosts adrum-xd.html, used in cross-domain sessions. | 20 years |
| Vitec Software | 42e9259729 | ||
| AllReady Solutions AB | WPI_NVP | ||
| Swedbank on Azure | ARRAffinity |
| Vendor | Cookie | Description | Expires |
|---|---|---|---|
| Adform | C | Adform identifies if user’s browser accepts cookies. If the user accepts cookies, 1, the setting is saved for 60 days. If the user does not accept cookies, 3, the setting is saved for 3650 days. | 14 days |
| Adform | CM14 | Adform identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching). | 14 days |
| Adform | DigiTrust.v1.identity | User identifier set by DigiTru.st, independent industry body. | |
| Adform | s_adform | Restrict ADSERV calls to once a visit. | After session |
| Adform | TPC | Identifies if user’s browser accepts third-party cookies. (A third-party cookie is one that is set in the user’s browser by a web site from a domain other than the one the user is visiting.) | 14 days |
| Adform | adtrc | Identifies if browser information was gathered for Adform. | 7 days |
| Adform | cid | Cookie id (legacy) – unique identifier for cookie (same as uid for Adform). | 2 months |
| Adform | uid | Unique identifier for Adform, same as cid for cookie. | 1 month |
| Adform | _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 3 months |
| SID | Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. | 2 years | |
| SIDCC | Secure cookie to protect user data from unauthorized access. | 15 months | |
| _ga | Used for Google Analytics. It is used to distinguish unique users by assigning a randomly generated number as a client identifier. | 2 years | |
| _gid | Used to store randomly generated ids and campaign information about the user. | 1 day | |
| APISID | Google uses cookies, like the PREF, NID and SID cookie, to contribute to the personalization of the ads in Google properties, like Google search. For example, we use them to store your most recent searches, your previous interactions with ads or search results and your visits to an advertiser's website. In this way we can show you personalized ads on Google. | 2 years | |
| HSID | Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries. | 2 years | |
| OTZ | This cookie is used to support Google’s advertising services | 17 days | |
| OGPC | This cookie enables the functionality of Google Maps. | 1 month |
Some partners place cookies on your computer, mobile or tablet when you visit this website. Read about how our partners handle your privacy and cookies.
| Adform | Adform's privacy policy | Adform's cookie policy |
|---|---|---|
| Google's privacy policy | Google's cookie policy | |
| Sitespect | Sitespect's privacy policy | Sitespect's cookie policy |
| Vitec Software | Vitec Software's privacy policy | Vitec Software's cookie policy |
| YouTube | YouTube's privacy policy | YouTube's cookie policy |
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