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3 types of cookies

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  • Necessary cookies

    Necessary for the website to work smoothly and securely and cannot be deselected. Enable important functions such as login and language settings.

  • Functions, performance and statistics

    Required in order for functions and customisation to work. Help us understand how the website is used so that we can improve it. The information is aggregated for all users and can never be linked to you. If you do not accept these cookies, some functions may not work properly.

  • Relevant marketing

    Help us understand how you use our services so that we can create better tips and offers for you. Some are added by our partners and may affect content and ads you see on other websites. If you do not accept these cookies, you will see less targeted content.

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Cookie list

Below you can find detailed information on our cookies and how we use them.

Necessary
Vendor Cookie Description Expires
System INACTIVITY_VIOLATION_INDICATOR Value that is stored to make it possible to allow longer durations of user inactivity for certain views in the internet bank. After session
System JSESSIONID User session identifier. After session
System SWBTC TDE cookie to enable logging. 5 years
System campaign Anti-fraud cookie. After session
System dsid Cookie to prevent cross-site request forgery (CSRF) After session
Load balancer wcm Cookie wcm is to keep users state referred as Cookie persistence to ensure that requests from the same client are directed to the same pool member after the BIG-IP system initially load-balances them. If the same pool member is not available, the system makes a new load balancing decision. Cookie is necessary to ensure sites performance. After session
Load balancer TS ASM systems cookie to enforce security policies. The BIG-IP ASM system validates these cookies returned from clients to ensure that the cookies are not modified. After session
System user-preferred-language Used to present the login page in the right user choose language After session
System user-preferred-login-method-id This cookie is set during every login to retain the customer's choice of login method. Delete in the browser
Tutorial _DEVICEID Used for unique device identification. Delete in the browser
Tutorial _DEVICE_ID Used for unique device identification. Delete in the browser
System _EL_TOKEN Data for Easy Login - generated easy login id, method, masked user id Delete in the browser
System _LAST_KNOWN_CUSTOMER_TARGET Used to lazy load private/corporate app bundle Delete in the browser
System postLoginRedirectUrl Back from OLD IB After session
System lang Used in order to save information in which language content has to be shown. Delete in the browser
System COOKIE_CONSENT Cookie stores information whether allowed cookies in your browser. 1 year
System BIGipServer Used to distribute traffic to the web site on several servers in order to optimise response times. After session
System identification_login_preference The purpose of this cookie is to save selected login preference when user is performing login into internet bank. For example when user clicks save my choice and clicks to login into NIB we want to save this option into cookies so that on the next login user would be immediately logged in into NIB. 1 month
SiteSpect SSLB This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. 2 years
SiteSpect NSSLB This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. 2 years
Local Storage fdpTutorial Determines if the internet bank tutorial has been completed by the visitor. Delete in the browser
Session Storage skipKYC Stores information to prevent the DKYC application to run again when visitor has answered. After session
Local​ Storage unauth-bank-id Keeps track of whether our logo should be shown to visitor after logout. Delete in the browser
System x-user User session identifier. After session
System x-profile User session identifier. After session
System x-engagement User session identifier. After session
System APPID Used for unique device identification. After session
System DEVICEID Used for unique device identification. After session
System __swdbnk___fpcachecc Is used to identify unique visitors, with ID and timestamp. 1 year
System __swdbnk___rlcl Is used to identify unique visitors, with ID and timestamp. After session
System __swdbnk___rkybrd Is used to identify unique visitors, with ID and timestamp. After session
System __swdbnk_k0 Is used to identify unique visitors, with ID and timestamp. After session
System __swdbnk_k1 Is used to identify unique visitors, with ID and timestamp. After session
System VisitedConsentPopup Purpose of use is to determine whether a user has been presented a consent offer within the session, so that logically in the code we can prevent from showing multiple consents within the same session. After session
System CORPORATE_ONBOARDING_TARGET The cookie is used to determine wether a user originated from a banks .se page with the purpose of starting a company in service portal. It is also used to store the bankId respective to the swedbank or savings bank the user came from. After session
System x-profile User session identifier. Session
System x-user User session identifier. Session
Functions, performance and statistics
Vendor Cookie Description Expires
Adobe Analytics AMCVS_ Adobe Analytics cookie, shows if Analytics are enabled. After session
Adobe Analytics s_ifs A session-based cookie used to ensure that cookie consent values are synchronized when a customer navigates Swedbank’s website and Internet bank pages, which in some cases run on different domains. Using such a cookie contributes to server performance optimization. After session
Adobe s_cc Adobe Site Catalyst cookie, determines if cookies enabled in the browser. After session
Internal Tracking AMCV_ Adobe Analytics marketing cloud ID cookie, tracks if the same device is using the site. 2 years
Adobe s_vi Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp 2 years
Adobe s_vi_vx60gx60x60 Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp 2 years
AppDynamics ADRUM Written by the JavaScript Agent, this cookie contains the referral page URL and some timing information to assist gathering First Byte Time for some browser types. When the agent loads on the subsequent page, it reads the information and then deletes the cookie. If there is no agent on that page, the cookie is deleted when the browser is closed. For privacy purposes, the URL of the referral page is hashed. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BT Written by the server-side agent when the page is served from an instrumented server. These cookies help correlate browser data with related server-side performance data. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BTa Contains the backend transaction ID as well as timing info and is used to correlates end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BTg Contains the backend transaction ID and is used as an alternative method to correlate end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BT[1-5] Contains the business transaction numbers as well as timing and error info for the first five business transactions, such as ADRUM_BT1, ADRUM_BT2, etc. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BTs Contains a link from a browser snapshot to a server snapshot. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
AppDynamics ADRUM_BTh Only written if there was a server-side error. Does not contain any personally identifiable information (PII) and are immediately deleted after being read. Immediately deleted after being read
Glassbox _cls_s Used to improve the user experience and helps us understand and analyse the activity on our websites. After session
Glassbox _cls_v Used to improve the user experience and helps us understand and analyse the activity on our websites. After session
Glassbox Bc This cookie allows recording of user sessions across subdomains. After session
Glassbox gb.sid LocalStorage value for the current Glassbox session id. Delete in the browser
Glassbox db.botDetection LocalStorage value used for detecting search engine bots Delete in the browser
Glassbox gb.lastReferrer LocalStorage value for the last referred url Delete in the browser
Glassbox gb.cors_ready LocalStorage value for indication of CORS readiness. Delete in the browser
Glassbox gb.recording.bychance.enabled LocalStorage value that indicates whether recording is enabled by chance. Delete in the browser
Glassbox gb.record.bychance.prev_th LocalStorage value used to identify updated threshold configuration settings to ensure resampling of current user. Delete in the browser
Glassbox gb.domrecord.bychange.enabled LocalStorage value used to indicate whether DOM recording is enabled by chance. Delete in the browser
Glassbox gb.domrecord.bychange.prev_th LocalStorage value for previously used DOM recording chance threshold configuration. Delete in the browser
Glassbox gb_unbound.app.conf LocalStorage value for recent configuration received from Glassbox Gateway. Delete in the browser
Glassbox gb_unbound.res.pending LocalStorage value for pending resources for download. Delete in the browser
Glassbox gb_unbound.res.all LocalStorage value for indicating full resources recording mode. Delete in the browser
Glassbox gb_unbound.cls_v_expr LocalStorage value with number of days in which the visitor id expires. Delete in the browser
Glassbox gb.psn LocalStorage value with page serial number in the current browser tab. Delete in the browser
Glassbox gb.btabid  LocalStorage value with tab ID to identify when new tab was opened. Delete in the browser
AppDynamics ADRUM_CLIENTINFO Contains a sequence ID that is used to stitch together sessions. 20 years
AppDynamics ADRUM_AGENT_INFO Contains a GUID that identifies the domain from which the page that loaded adrum.js originated, along with the version. 20 years
AppDynamics ADRUM_XD_AGENT_INFO Used instead of the ADRUM_AGENT_INFO when cross-domain sessions are enabled. Contains a GUID and a time-to-live that is used to expire the entry, by default a week after being set. The browser does not remove the entry, but after the TTL, the agent will no longer reference the GUID. 1 week
AppDynamics ADRUM_XD_AGENT_ID A GUID that identifies the server (a CDN) that hosts adrum-xd.html, used in cross-domain sessions. 20 years
Microsoft ARRAffinity This cookie is added by Windows Azure Cloud Platform. It is used for load balancing and to ensure that page calls from the same visitor are directed to the same server in every session. After session
Vitec Software 42e9259729 Added when the user previously have visited www.vitecsoftware.com and is used for visitor statistics. 128 day
Google NID Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 20 years
Google ANID Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 year
Google DV Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 day
Google 1P_JAR Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 month
Google reCAPTCHA* Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). After session
Google CONSENT Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 20 years
Google _GRECAPTCHA Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). After session
App banner SMART_APP_BANNER Cookie to save preferences on smart app banner which redirects to app store (iOS and Android) if chosen then it is not displayed for 30 days in public sites. 1 month
SiteSpect SSID Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 1 year
SiteSpect NSSID Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 1 year
SiteSpect SSSC Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. After session
SiteSpect NSSSC Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. After session
SiteSpect SSRT Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect NSSRT Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect SSPV Purpose of this cookie is to enable preview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect NSSPV Purpose of this cookie is to enable preview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect SSOD Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. 1 year
SiteSpect NSSOD Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. 1 year
Youtube APISID Youtube’s cookies provide videos that we embed and present to the users. From 6 months to 10 years.
Youtube SSID Enables Google to collect user information for videos hosted by Youtube. 2 years
Youtube HSID Enables Google to collect user information for videos hosted by Youtube. 2 years
Youtube LOGIN_INFO This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube PREF This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube SAPISID This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube VISITOR_INFO1_LIVE An embedded Youtube-video collects visitor information and adjusted preferred settings. From 6 months to 10 years.
Youtube YSC An embedded Youtube-video collects visitor information and adjusted preferred settings. After session
Youtube CONSENT Consent cookie for Youtube service 18 years
System VACACHE-SID_ Used to tell whether the user is starting a new Virtual Assistant chat session or just coming back (e.g. page refresh). After session
System va-last-read-message-time It stores timestamp of last time user has read the chat and is needed for managing notification counter of incoming messages that user has not read when the chat is minimized. After session
System user-preferred-login-on-same-device This cookie is set during every login to retain the customer's choice of whether to log in using a Mobile BankID on the same or different device. Delete in the browser
AppDynamics allow_bt_cookie Allow to set Backend correlation cookies 1 year
System eventbucket This is a user identifying cookie generated by Swedbank used to log cookie consent selection. It ensures selected cookie consent policy is enforced between different platforms. 6 months
System IsCookiesConsented Defines wether customer have consented to cookies or not, turns out in either true or false After session
System KycIsPresent Defines wether the customer have unanswered kyc questions, turning out in either true or false After session
System savings.search-history Save user search history for better user experience 1 year
System savings.chart.settings Save chart settings for better user experience 1 year
System savings.news.language.settings Save which languages news user wants to receive 1 year
System savings.news.sources.settings Save which sources the user wants to receive news from 1 year
System savings.dashboard.view.settings Save if user wants to see detailed or compact view of the savings dashboard by default 1 year
System savings.news.universe.settings Save which universe the user wants to receive news for 1 year
System VISIT_NOTIFICATION_POPUP Determines whether the user have visited notification settings popup in service portal start page After session
System savings.account-details.settings To store page layout preferences for /spara-placera/oversikt/konto page. 3 years
Vitec Software 42e9259729 Added when the user previously have visited www.vitecsoftware.com and is used for visitor statistics. 128 days
Swedbank on Azure ARRAffinity This cookie is added by Windows Azure Cloud Platform. It is used for load balancing and to ensure that page calls from the same visitor are directed to the same server in every session. Session
Relevant marketing
Vendor Cookie Description Expires
Google SID Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 2 years
Google SIDCC Secure cookie to protect user data from unauthorized access. 15 months
Google _ga Used for Google Analytics. It is used to distinguish unique users by assigning a randomly generated number as a client identifier. 2 years
Google _gid Used to store randomly generated ids and campaign information about the user. 1 day
Google APISID Google uses cookies, like the PREF, NID and SID cookie, to contribute to the personalization of the ads in Google properties, like Google search. For example, we use them to store your most recent searches, your previous interactions with ads or search results and your visits to an advertiser's website. In this way we can show you personalized ads on Google. 2 years
Google HSID Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries. 2 years
Google OTZ This cookie is used to support Google’s advertising services 17 days
Google OGPC This cookie enables the functionality of Google Maps. 1 month
Adform C Adform identifies if user’s browser accepts cookies. If the user accepts cookies, 1, the setting is saved for 60 days. If the user does not accept cookies, 3, the setting is saved for 3650 days. 14 days
Adform CM14 Adform identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching). 14 days
Adform DigiTrust.v1.identity User identifier set by DigiTru.st, independent industry body. 1 week
Adform TPC Identifies if user’s browser accepts third-party cookies. (A third-party cookie is one that is set in the user’s browser by a web site from a domain other than the one the user is visiting.) 14 days
Adform adtrc Identifies if browser information was gathered for Adform. 7 days
Adform cid Cookie id (legacy) – unique identifier for cookie (same as uid for Adform). 2 months
Adform uid Unique identifier for Adform, same as cid for cookie. 1 month
Adform _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months

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